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FAQs
Q: The power generation of the inverter is low.
A: Check the following items:
If AC wire diameter is suitable;
Is there any error message displayed on the inverter;
If the option of inverter’s safety country is right;
If it is shielded or there is dust on the PV panels.
Q: Some accessories are missing.
A: If there are any missing accessories during installation, please check the accessory list to check the missing parts and contact your dealer or GoodWe local technical service center.
Q: I can’t find GoodWe inverter’s wireless signal Solar-WiFi.
A: Check the following items:
If the inverter was powered on by DC power;
Check if the Wi-Fi antenna/box on inverter is installed correctly;
Check if the yellow POWER LED is blinking. If not, please modify the communication mode as per the user manual instructions;
If there is no wireless signal yet, please reload Wi-Fi as per the user manual instru
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